Help paths
PositiveSingles support starts with official account channels.
For password, subscription, billing, profile, or moderation questions, use PositiveSingles' official help and account flows instead of sending private details elsewhere.
When to use official support
- Password reset or email access problems.
- Subscription, renewal, cancellation, or payment questions.
- Profile visibility, photo, message, or account-status questions.
- Reporting suspicious, abusive, or privacy-invasive behavior.